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365id & VideFace

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Video-Based Remote Service Platform

VideFace is a digital video platform that enables remote, face-to-face service. Through real-time video, customers connect with agents or support staff without physical presence, improving service efficiency and reducing staffing needs in high-traffic environments.

VideFace supports businesses across multiple industries, including: 

  • Car rental

  • Hospitality

  • Retail

  • Healthcare

VideFace calls

Real time videocalls, unlimited connections between agents and clients. Easy management of your kiosks

SmartLock + KeyDrop

Give and receive the keys smoothly without the need of agents in the office

VideFace Cars

Manage every car easily. Avoid losing chargebacks with the car inspection and walk around

Full VideFace

Fully virtualize your office by using all the services. Unlock the full potential of VideFace

Digital Solutions for Remote Service

VideFace provides modular solutions that support remote assistance, self-service, and secure access management.

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VideFace & 365id

The collaboration between 365id and VideFace combines secure digital identity verification with real-time video-based customer service. 365id ensures reliable identification and access control, while VideFace enables remote, face-to-face interaction between customers and service staff.

Together, the solution supports:

  • Self-service and remote assistance scenarios

  • Secure identity verification and controlled access

  • Guided customer interaction through video

  • Efficient customer flows with reduced on-site staffing

Contact us

Porträtt Johan Hagelin 365id

Johan Hagelin,
Sales Manager

I will be more than happy to assist you if you have any questions or other enquiries. Contact me through the form or use the contact info below..

johan.hagelin@365id.com
+46 10-12 21 901