HOTELS

Guest identity verification for Hotels

Scan passports and ID documents in seconds and transfer data directly to your hotel management system

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WHY HOTELIERS CHOOSE 365id

Designed for faster check-ins. Built for exceptional guest experiences.

365id helps hoteliers streamline guest registration with passport scanning, identity verification and seamless PMS integration. Reduce manual work, improve data accuracy and create a smoother arrival experience for every guest.

NFC and ordinary 365id Scanner 2

Faster Guest Check-In

Scan passports and ID documents in seconds and eliminate manual data entry at reception.

Accurate Guest Data

Capture verified guest information directly from identity documents and reduce registration errors.

PMS Integration

Automatically transfer guest information into your PMS and reduce administrative workload.

Security & Compliance

Support guest registration requirements with secure identity verification and GDPR-compliant data handling.

TESTIMONIALS

What our customers say

Profil hotels logo

"We at ProfilHotels Halmstad Plaza believe that security is important for both ourselves and our guests - That’s why we are happy to use 365id."

Åsa Bodin
Front Desk Manager, ProfilHotels Halmstad Plaza

Global ID coverage

From 220+ countries and territories

Easy integration

Via API & SDK

24/7 support

In-house support, always available

Why use 365id solutions?

365id combines passport scanning, identity verification, and PMS integration in one seamless solution. Guest information is captured, verified, and transferred directly into your hotel systems in real time.

One scan. Verified guest data. Seamless integration.

Frequently Asked Questions

Här hittar du svar på vanliga frågor om identitetsverifiering, verifiering av pass, digital gästregistrering, förebyggande av bedrägerier och integration med hotell- och bokningssystem.

365id streamlines hotel check-in by automating identity verification and guest data capture. Hotels can reduce manual registration, improve data accuracy, and create a faster, smoother arrival experience for every guest.

Yes. 365id supports passports, national ID cardsdriving licenses and other approved identity documents from more than 220 countries and territories, helping hotels verify both domestic and international guests.

365id automatically extracts verified guest information directly from identity documents, reducing manual data entry and minimizing registration errors. Accurate guest data helps improve operational efficiency and supports regulatory compliance.

Yes. 365id offers seamless integration through REST APIs and SDKs. Verified guest information can be transferred directly into your Property Management System (PMS) and other hotel management systems, eliminating duplicate data entry.

Yes. 365id supports identity verification for both front desk and digital guest journeys. Depending on your Property Management System (PMS) and system integrations, our solutions can also enable mobile check-in, self-service kiosks, and contactless guest registration.

365id helps hotels verify guest identities and maintain accurate guest records throughout the check-in process. Reliable guest identification helps reduce unauthorized occupancy, identity fraud, and other security risks while supporting a safer environment for guests and staff

While no solution can eliminate all chargebacks, verifying guest identities at check-in helps create a stronger audit trail. Accurate identity verification and documented guest records can support hotels when investigating disputes related to guest identity or unauthorized use of payment credentials.

Yes. 365id is designed with security and privacy in mind and supports GDPR-compliant handling of personal data. Because identity verification requirements vary between countries, our solutions can be adapted to support local legislation, regulatory requirements, and operational workflows.

Yes. 365id continuously follows developments in the European Digital Identity Wallet (EUDI Wallet)eIDAS 2.0, and ISO 18013-5. Our solutions are designed to help hotels prepare for future digital identity standards and next-generation guest experiences.

Product & Technical Questions

Yes. 365id supports both Windows and macOS devices, giving hotels the flexibility to deploy identity verification workflows on the hardware that best fits their operational needs.

Yes. One single scanner from 365id can be shared between multiple workstations within the same hotel, making it a cost-effective solution. For optimal performance, we recommend a maximum of three workstations per scanner.

Yes. 365id Scanner can be used without integrating it into existing hotel systems. Verified identities, captured document data, and transaction records can be managed through the 365id Portal, providing an efficient stand-alone identity verification solution.

Yes. 365id offers a complete ecosystem of identity verification solutions, including document scanners, mobile applications, and SDK integrations. Multiple solutions can operate within the same 365id environment, allowing hotels to verify guest identities across different properties, devices, and check-in channels while maintaining centralized access to verification records and administration.

Integration partners

We’re already integrated with many leading PMS systems, making it easy to implement secure ID verification in your existing check-in process.

Integrate to your business system

Easily integrate our services with your existing customer management system for seamless transfer of customer information from scanned documents 

Collaborating with us means that the safety of your business is increased and improved through smoother and safer work processes. At the same time, the customer management process and the actual business settlement between you and the customer becomes faster and more secure for both parties.

Contact us

Porträtt Marcus Mellberg 365id

Marcus Mellberg,
Sales Manager

I will be more than happy to assist you if you have any questions or other enquiries. Contact me through the form or use the contact info below.

marcus.mellberg@365id.com
+46 10-12 21 915

One ID verification ecosystem

Whether you want to use our physical ID scanners, ID App, or SDK we have the solution. Our infrastructure and ecosystem make it possible to use different devices to collect data, verify and transfer information.

Customer identification is today a legal requirement for many industries, so-called “know you customer”, which are guidelines for organizations and companies to stop money laundering and financing of illegal activities.

ecosystem complete

Real-time verification

365id ID Scanner

With 365id, ID documents from all over the world are verified in real-time, which makes it easy and smooth for car dealers to verify the identity of their customers.

ID documents’ authenticity and expiration date are verified in a few seconds and the answer is presented instantly. As part of the service, the ability to store the images of the scanned ID documents is included. The images can be used for e.g. investigations and you, as a customer, determine the storage time.

Car dealers who use 365id also have the advantage of preventing fraud, and fraudsters tend to avoid car dealers’ offices where 365id Scanners are located.

Testimonials